Covered Benefits
Emergency Roadside Assistance is available 24 hours a day, every day of the year in the United States and Canada. You will only have to pay for any non-covered expenses or covered costs in excess of your per occurrence maximum. Service must be a covered benefit under the terms and conditions of the contract and is available only for the vehicle registered with RoadsideMASTERS.com.
Activation of the plan begins 15 days after the date of purchase.
Tractor & Trailer Towing Together
When your Covered Vehicle is disabled due to a mechanical breakdown, it will be towed to the nearest open certified repair facility or dealership of your choice, up to fifty (50) miles of truck, and up to seventy-five (75) miles for Bus and RV, or up to two (2) hours port-to-port, dependent on how the service provider charges. The truck program for purposes of towing includes both the tractor and trailer, state law permitting. In the case of Bus or RV, towing does not include any trailer attached. Any expenses incurred beyond membership limits will be the responsibility of the member, payable directly to the service provider, and are not reimbursable. In either case, service is limited to one tow or service call per disablement. See Limits of Services and accidents.
Flat Tire Assistance
Service consists of the removal of the flat tire for the Covered Vehicle, and it's replacement with the mounted spare tire located with the Covered Vehicle, up to $150 per occurrence. The truck program for flat tire assistance excludes coverage for trailers.
Tire Replacement Assistance
When a replacement tire is needed for the Covered Vehicle (tractor only), the cost of the service call to deliver a replacement tire to the disablement site will be covered up to $100.00 per occurrence. Coverage does not cover cost of the tire and its installation.
Tire Repair Assistance
Service consists of a roadside tire repair for a mounted tractor tire, up to $100 per occurrence. Tire repair assistance excludes service to the trailer tires.
Mobile Mechanic Service
Mobile Mechanic Service is available for the Covered Vehicle in lieu of towing, if the disablement can be resolved roadside, we cover the service call up to a maximum of $100.00 per occurrence. You must pay for any mileage, parts and labor.
Oil, Fluid and Water Delivery Service
An emergency supply of oil, fluid and water will be delivered if your Covered Vehicle becomes disabled due to running out of fluids, we cover the service call up to $100 per occurrence. You must pay for the cost of the oil, fluid or water, if any.
Fuel Delivery Service
An emergency supply of up to thirty (30) gallons of fuel will be delivered if your Covered Vehicle is in immediate need, up to $100 per occurrence for the service call to deliver the fuel. You must pay for the cost of fuel, priming and any additional mileage.
Lock-out/Replacement Key Assistance
If your keys are locked inside the Covered Vehicle, assistance will be provided to gain entry into the Covered Vehicle up to $100.00 benefit limit. In the event there are no keys found, and a replacement key is needed, you will be covered up to the maximum benefit amount of $100.00 for the total cost of lockout service and a new key.
Jump-starts
If battery failure occurs, a jump-start will be provided to start your Covered Vehicle, up to $150 per occurrence.
Pull Start
A pull start may be available for the covered vehicle in lieu of a jumpstart, if available, up to $100 per occurrence.
Replacement Battery Delivery
In the event a battery is needed, one can be delivered to your location. The cost of the battery, parts, and labor are at your expense. A battery delivery service call will be covered up to $100.00 for service call only and will not be covered if the service call was requested after a successful or failed jump start service.
Replacement Part Delivery
Replacement part delivery, if available, will be provided up to $100 per occurrence to cover the service call. Member is responsible for the cost of the part(s) themselves. This service may not be available in all regions. Member is responsible for installation and labor.
Light Winching/Extricating Assistance - NEW
Provides for assistance in extricating the Covered Vehicle when stuck in a ditch or other inaccessible area when such location is within 50 feet of a paved road or highway up to a maximum 1/2 hour of labor that is not to exceed $100, for a single truck’s service per occurrence. This service does not cover extrication when driving a Covered Vehicle on off-road or unpaved highways.
Discounted Hotel Stays - NEW
In the event you are stranded until repairs can be made to your vehicle, we offer a discounted hotel program with 24/7 assistance to help you find the nearest hotel at the lowest possible cost. You can sign up ahead of time (which we recommend) at www.hotelengine.com/join/roadsidemasters or call 855-567-4683 or email support@hotelengine.com for help.
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Engine Overhaul Financing ($500 Coupon) - NEW
When your Covered Vehicle has engine problems and is in need of a major engine overhaul, members can now apply for financing for your engine overhaul and receive $500 towards the repair. Subject to credit approval. Available only to borrowers that are approved and financed by CAG Truck Capital. Not all who apply will qualify for this offer. Substantial down payment and/or clear title on the vehicle are required. Membership in RoadsideMASTERS.com does not guarantee approval for this offer. Please request more information on this benefit from CAG at 1-800-932-CASH or email credit@cagcorp.com, mention “RoadsideMASTERS.com $500 Discount”.
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Truck Financing ($500 Coupon) - NEW
When your Covered Vehicle has gone it’s last mile and you’re ready for a new vehicle, members can now apply for financing for your truck and receive $500 discount towards the truck. Subject to credit approval. Available only to borrowers that approved and financed by CAG Truck Capital. Not all who apply will qualify for this offer. Substantial down payment and/or clear title on the vehicle are required. Membership in RoadsideMASTERS.com does not guarantee approval for this offer. Please request more information on this benefit from CAG at 1-800-932-CASH or email credit@cagcorp.com, mention “RoadsideMASTERS.com $500 Discount”.
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Lease Buyout Financing ($500 Coupon) - NEW
If your covered vehicle is a Lease Purchase, you may qualify for financing to buy out that lease and receive $500 towards the purchase. Subject to credit approval. Available only to borrowers that approved and financed by CAG Truck Capital. Not all who apply will qualify for this offer. Substantial down payment and/or clear title on the vehicle are required. Membership in RoadsideMASTERS.com does not guarantee approval for this offer. Please request more information on this benefit from CAG at 1-800-932-CASH or email credit@cagcorp.com, mention “RoadsideMASTERS.com $500 Discount”.
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Mechanic or Cosmetic Repairs ($750 Coupon) up to $60,000 - NEW
Owner Operators: When you need a mechanic or cosmetic repair priced from $8,000 - $60,000 or want to add an APU when completing another repair, members will receive a $750 credit toward the financed amount of those repairs. Clear title not required. You choose the certified repair facility, and terms range from 18-36 months. Average down payment is approximately 20% of repair cost. Preapprovals available. Keep your personal credit available and build business credit with your repairs. This offer is available only to approved applicants through TruckDollars.com who are members of RoadsideMASTERS.com. Apply for preapproval at truckdollars.com today or contact us at 888-722-0938.
As a member, you are entitled to four (4) trailer tire changes per contract of the full Stand-alone Trailer Tire services and benefits described within the Trailer Tire Handbook immediately upon activation. Activation date is fifteen (15) days after purchase date. Each membership contract must be used within one year of purchase.
Flat Tire Assistance
Service consists of the removal of the flat tire, and its replacement with the spare tire located with the Covered Vehicle, mount/dismount of the spare tire, and tire disposal up to $125 per occurrence.
Tire Replacement Assistance
When a replacement tire is needed for the Covered Vehicle, the cost of the service call to deliver a replacement tire to the disablement site will be covered up to $125.00 per occurrence. You must pay for the cost of the tire and its installation.
Our Trailer Roadside Program entitiles you to five (5) trailer tire assistance (either “Flat Tire Assistance” or “Tire Replacement Assistance”) and five (5) “Trailer Mobile Mechanic Service” per Trailer Roadside Package. For a total of ten (10) Emergency Roadside Assistance events, to be used within a year of activation. Service is available 24 hours a day, every day of the year in the United States and Canada, immediately upon activation. Activation date is seven (7) days after purchase date. Each Trailer Roadside Program package purchased expires after one (1) year and cannot be transferred after expiration.
Flat Tire Assistance
Service consists of the removal of the flat tire for the Covered Trailer, and its replacement with the mounted spare tire located with the Covered Trailer, up to $150 per occurrence.
Tire Replacement Assistance
When a replacement tire is needed for the Covered Trailer the cost of the service call to deliver a replacement tire to the disablement site will be covered up to $100.00 per occurrence. Coverage does not cover cost of the tire and its installation.
Trailer Mobile Mechanic Service
Mobile Mechanic Service is available for the Covered Trailer, if the disablement can be resolved roadside, we cover the service call up to a maximum of $100.00 per occurrence. You must pay for any mileage, parts, and labor.